For any further information, please call the booking office on 03 9496 3367 or 03 9496 3369.
Austin Health, in keeping with the Department of Human Services Language Services Policy, endorses the use of NAATI accredited interpreters wherever possible.
The role of family, carers and other support persons in advocating for and supporting a client is valued and understood as separate to the role of an accredited interpreter. Family, friends or bilingual staff should not act as interpreters in any medical conversation.
Please note that while every effort is made to provide an interpreter, there will be times when there are no interpreters available. In this instance, it should be possible to use phone interpreting.