Only come straight to hospital if it is a medical emergency. In a medical emergency, call 000 for an ambulance.
To help reduce the spread of the virus and the pressure on our health service, please bring no more than one person with you. Come alone if possible.
Call our coronavirus hotline on 9496 6606 between 8am and 8pm seven days a week. (Note: If you need advice outside of these hours, call the Department of Health and Human Services' Coronavirus Hotline on 1800 675 398.)
If you've been tested and you're waiting for your results, please be patient. We'll contact you as soon as we have them.
If you're an ONJ Centre patient, please see the advice on the ONJ Centre website.
Detailed information on coronavirus, including travel advice and how to reduce your risk, is available on the DHHS coronavirus website.
Allowances will be made for patients receiving end-of-life care.
Please don't visit the hospital in groups.
We are screening all visitors and outpatients entering Austin Health buildings, and have limited the number of entrances that people can use. Please read this information before coming to visit.
We know that these measures will be hard for some people, but they are important for limiting the spread of coronavirus. Please treat our staff with kindness and respect.
Do not visit if you:
Thank you for your understanding and for helping us keep our hospital safe.
Where possible, Specialist Clinics (outpatient) appointments will be held by phone or telehealth, rather than in person.
This change will occur in some clinics before others.
You will be contacted before your appointment to let you know if it will be by phone/telehealth or at the hospital. Please attend as normal unless told otherwise.
If your appointment is being held at the hospital, please come alone unless you need someone to help you. Do not come:
Please let us know if you can't attend your appointment.
If you have questions or concerns, contact the relevant clinic.
Thank-you for your understanding.