Doctors can refer a patient to Clinical Haematology in one of two ways:
A request for an admission indicates a high degree of medical urgency. These requests should be directed to the Clinical Haematology Registrar on call, who may be contacted via our department administrator on 03 9496 5093 during business hours, or via the Austin switchboard (03 9496 5000) after hours.
Clinical Haematology outpatient clinics
Clinical Haematology operates three types of outpatient clinics, all of which are located in Clinic 6, on Level 3 of the Olivia Newton-John Cancer Research and Wellness Centre.
To refer a patient to one of these clinics, please fax a referral to the Austin Health Outpatient Referrals on 03 9496 2097, addressed to Prof Andrew Grigg, Director, Clinical Haematology, Austin Health.
Referrals are triaged within 48 hours of receipt by one of our medical staff, under the supervision of the Deputy Director of Clinical Haematology. Please do not fax referrals directly to the Department of Clinical Haematology unless specifically instructed, as delays may occur in the registration of the referral within the hospital's health information system.
The unit currently maintains a 100% success rate for seeing all patients triaged as "Urgent" within 30 days per state Department of Health guidelines. We endeavour to accommodate all requests for an appointment to be triaged as "Urgent" where possible. Patients triaged as "Routine" are seen within 3 months in over 90% of cases. Referring doctors concerned about delay in getting an appointment are encouraged to contact the Department directly (03 9496 5093).
Referring doctors are encouraged to be familiar with the unit's guidelines for referral to Clinical Haematology. Incomplete or illegible referrals lead to delays in triaging. The guidelines can be found here (Guidelines for referring to Clinical Haematology at Austin Health).